Company directors jointly responsible for nuisance call fines

Nuisance Calls

Directors take the pain of nuisance calls

From Spring of 2017 company directors can be fined up to £500,000 by the Information Commissioner’s Office (ICO) for making nuisance calls.

Previously only the company concerned could be fined, many of which had escaped punishment by declaring bankruptcy and then re-emerging as a new company.

But in a move to tackle this issue, Government is providing the ICO with powers to hold company directors directly responsible.

View from the government

Minister of State for Digital and Culture Matt Hancock said:

“Nuisance callers are a blight on society, causing significant distress to elderly and vulnerable people. We have been clear that we will not stand for this continued harassment, and this latest amendment to the law will strike another blow to those businesses and company bosses responsible.”

This tough new stance is just one of a number of measures introduced by Government in its ongoing campaign against nuisance callers and work to better protect the personal data of UK citizens.

Measures have included forcing companies to display their caller ID and working with Trading Standards to provide call blocking devices to vulnerable members of society.

The view of the Information Commissioner

Information Commissioner Elizabeth Denham said:

“The people running nuisance call companies have little regard for the anxiety and upset they cause all in the name of turning a fast profit.”

“We are inundated with complaints from people who are left shaken and distressed by the intrusion on their daily lives.”

“We’re quick to fine the companies responsible, but we’ve been speaking to the government about going further than that because we must do all we can to help protect people from these calls.”

“Making directors responsible will stop them ducking away from fines by putting their company into liquidation. It will stop them leaving by the back door as the regulator comes through the front door.”

The ICO is currently chasing Keurboom Communications to collect a record £400,000 fine.

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